Intaker
Intaker is a Los Angeles-based legal technology company founded in 2019. It specializes in providing AI-powered intake solutions for law firms, enabling them to capture and qualify leads across various channels, including chat, text, and social media. The company's platform automates the client intake process, from initial contact to signed retainer, integrating seamlessly with popular case management systems. Intaker's services are utilized by leading law firms to enhance their client acquisition and engagement strategies.
Categories
Product Overview
Intaker is a cloud-based intake automation platform designed specifically for law firms, enabling them to capture, qualify, and follow up with prospective clients across multiple channels, including website chat, SMS, phone, WhatsApp, Facebook/Meta, and Google Local Services Ads. The platform offers AI agents trained on legal workflows to automate intake conversations, lead qualification, and follow-up sequences, integrating seamlessly with commonly used legal practice management and CRM systems. Intaker's features include website chat tools that deliver interactive, video-first intake experiences, AI agents that handle lead engagement autonomously, two-way texting capabilities, workflow and follow-up automation, an LSA responder for rapid replies to Google Local Services Ads leads, a communications hub that consolidates various messaging channels, and live call connect functionality to transition leads from chat to live phone calls. Additionally, Intaker provides a mobile app for iOS and Android, allowing staff to manage leads and receive notifications on the go.
Features
- Website chat tools delivering interactive, video-first intake experiences
- AI agents trained on legal workflows to automate intake conversations, lead qualification, and follow-up sequences
- Two-way texting capabilities for SMS communication with leads and existing clients
- Workflow and follow-up automation to configure automated sequences of texts, calls, and follow-up actions
- LSA responder for rapid replies to Google Local Services Ads leads
- Communications hub consolidating chat, SMS, phone, and social messaging into a single workspace
- Live call connect functionality to transition leads from chat to live phone calls
- Mobile app for iOS and Android to manage leads and receive notifications on the go
Company Details
- Headquarters
- 🇺🇸 Los Angeles, United States
- Founded
- 2019
- Type
- Legal Tech Vendor
- Founders
- Pooya A., Erfan D.