BigHand Workflow Management
byBigHand
BigHand Workflow Management is a task delegation solution that allows any type of legal support work to be automatically routed to the right support person or team, ensuring work is completed at the appropriate level, by a person with the right skills, in the shortest amount of time, and at the right cost to the firm. It offers features such as configurable task forms tailored to various support tasks, intelligent workflows with single or multi-step routing to cost-effective resources, real-time task processing with live feeds and filtering options, and digital dictation for high-quality voice notes with transcription capabilities.
Features
- Configurable task forms tailored to various support tasks
- Intelligent workflows with single or multi-step routing to cost-effective resources
- Real-time task processing with live feeds and filtering options
- Digital dictation for high-quality voice notes with transcription capabilities
- Speech recognition for converting voice recordings to text
- Email integration for direct task submission
- Mobile access via iOS and Android apps
- Document Management System (DMS) integration with iManage and NetDocuments
- Automatic time recording for tasks completed by support team members
- Client and matter lookup to populate task forms from in-house systems
Categories
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