Immediation
Immediation is a comprehensive online dispute resolution (ODR) platform designed to streamline case management, automate intake processes, facilitate secure communication between parties, manage financial transactions, and provide a client portal for secure information sharing. It offers a suite of tools tailored for mediators, arbitration centers, tribunals, ombudsmen, in-house HR teams, and mediation/arbitration practices.
Features
- Case Management: Intuitive interface for managing cases, tasks, and priorities.
- Automated Intake Forms: Guided forms to simplify the collection of case information.
- Panel Management: Tools for coordinating selection, balancing workloads, and ensuring diversity among neutrals.
- Financial Management: Capabilities to generate invoices, accept credit card payments, and download monthly reports for reconciliation.
- Client Portal: Secure access for clients to view information, share documents, and communicate safely.
- Integrations: Supports integrations with platforms like Clio and DocuSign.
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