TechSee Platform

byTechSee

TechSee Platform is a visual engagement solution that leverages Computer Vision AI and Augmented Reality to enhance customer support and service automation. It enables enterprises to provide remote visual assistance, allowing agents to see and guide customers through issues in real-time without the need for on-site visits. The platform integrates seamlessly with existing CRM and contact center systems, facilitating a unified customer service experience.

Features

  • Remote visual assistance through live video streaming
  • Augmented Reality overlays for step-by-step guidance
  • Computer Vision AI for device recognition and issue diagnosis
  • Integration with CRM and contact center platforms
  • Visual knowledge base creation for issue resolution
  • Mobile SDK for embedding visual sessions in native apps
  • Bandwidth optimization for maintaining live streams in low connectivity scenarios
  • Scalability to support large departments and global operations
  • High availability with cloud-based infrastructure
  • Compliance with data protection regulations including GDPR

Product Details

Pricing
Custom
Deployment
Cloud
Location
🇮🇱 Herzliya, Israel

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