International Centre for Dispute Resolution (ICDR)

International Centre for Dispute Resolution (ICDR) is the international division of the American Arbitration Association (AAA), providing comprehensive dispute resolution services globally. Established in 1996, ICDR offers a range of services including international arbitration, mediation, and case management, tailored to meet the needs of businesses and organizations involved in cross-border disputes. With a worldwide panel of independent arbitrators and mediators, ICDR ensures access to experts with subject-matter expertise across various industries. The organization emphasizes a party-centered approach, allowing parties to select procedural rules, appointment methodologies, language, fee schedules, and locations for hearings, thereby offering flexibility and control over the dispute resolution process. ICDR's administrative services encompass assisting in the appointment of mediators and arbitrators, setting hearings, and providing information on dispute resolution options, including settlement through mediation. The organization maintains a global network of cooperative agreements in over 80 countries, sharing access to hearing rooms, facilities, and information, and operates dedicated offices in cities such as New York City, Singapore, Houston, Los Angeles, San Francisco, and Miami. ICDR's multilingual staff and advanced electronic administrative platforms facilitate efficient case management, ensuring that disputes are resolved in a fair and impartial manner.